Johanna Schneider – Holistic Health Coach
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1. Scope
These Terms and Conditions apply to all coaching services, programs, group formats, and online offers provided by Johanna Schneider (hereinafter referred to as “the Provider”) via www.johannaschneider-health.com .
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2. Services
The Provider offers holistic coaching services, especially in the areas of nutrition, nutrient consulting, emotional support, TriloChi, and laughter yoga. All services are delivered exclusively online, either in individual or group formats.
These services do not constitute medical therapy. No diagnoses are made, and no promises of healing are given.
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3. Booking and Contract Formation
Booking currently takes place via an online scheduling tool (e.g., Calendly) or by email. Direct booking via the website (e.g., Wix Bookings) may also become available in the future.
A binding contract is established once the booking is confirmed by the Provider. The booking is valid even without a physical signature.
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4. Prices and Payment Terms
Prices are clearly stated on the website or in offer documents. The prices listed at the time of booking apply.
Payment is made via bank transfer or through a payment service provider or booking platform.
For installment payments, the total amount remains due even if the client terminates participation early.
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​5. Cancellation, Rescheduling, and Withdrawal
Appointments can be rescheduled free of charge up to 48 hours before the session. In the event of late cancellation or no-show, the session will be fully charged.
For package bookings: Partial refunds are not offered unless sessions are canceled by the Provider.
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6. Implementation
Sessions are typically conducted online via Zoom or similar tools. The client is responsible for ensuring they meet the necessary technical requirements (e.g., stable internet connection, microphone, camera).
In-person formats (e.g., workshops, laughter yoga or TriloChi sessions, or presentations for companies or institutions) are delivered by the Provider, while the organizing responsibilities (e.g., venue, equipment, participants) rest with the respective organization or client.
The Provider reserves the right to reschedule sessions for important reasons (e.g., illness or unforeseen events). In such cases, an alternative date will be offered as soon as possible.
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7. Responsibility and Duty to Cooperate
The client is fully responsible for themselves and their actions during and outside of sessions. The Provider offers impulses and recommendations but makes no guarantees regarding outcomes or effects.
Participation in movement or breathing exercises (e.g., TriloChi, laughter yoga) is at the client's own risk. In case of health concerns, medical consultation is recommended.
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8. Data Protection
The Provider commits to confidentiality. All personal data is handled in accordance with the privacy policy and will not be shared with third parties.
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9. Copyright
All content, materials, PDFs, videos, and audio content are protected by copyright. Distribution, duplication, or commercial use is not permitted without written consent.
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10. Governing Law & Jurisdiction
The applicable law is that of the country in which the Provider resides (currently: Spain or Germany).
The place of jurisdiction is the Provider’s place of residence.
​11. Severability Clause
Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.